Delivery & Returns
Order Confirmation:
As soon as you place your order, we will pre-authorise your card, however your card will not be charged. As most of the pool tables on the GRANDEUR Table Sports store are made to order, we will contact our supplier to confirm that the product you have purchased is available to be produced for delivery. Once confirmed, we will process the payment and a suitable delivery date will be arranged with you for your order to be dispatched.
Order Delivery
Once your order has been placed, assuming lead times from our suppliers are typical, we will charge your card and your order will be manufactured for delivery to take place within 4 - 8 weeks. If you'd like to know the most current up to date lead times on a specific pool table you'd like to order, please reach out to us via email at support@grandeurtablesports.com so that we can help.
Damages:
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to support@grandeurtablesports.com so that we can open an insurance claim on your behalf.
Cancellations & Refunds:
Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.
As soon as you place your order, we will pre-authorise your card, however your card will not be charged. As most of the pool tables on the GRANDEUR Table Sports store are made to order, we will contact our supplier to confirm that the product you have purchased is available to be produced for delivery. Once confirmed, we will process the payment and a suitable delivery date will be arranged with you for your order to be dispatched.
Order Delivery
Once your order has been placed, assuming lead times from our suppliers are typical, we will charge your card and your order will be manufactured for delivery to take place within 4 - 8 weeks. If you'd like to know the most current up to date lead times on a specific pool table you'd like to order, please reach out to us via email at support@grandeurtablesports.com so that we can help.
Damages:
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to support@grandeurtablesports.com so that we can open an insurance claim on your behalf.
Cancellations & Refunds:
Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.